Build your own
AI-Powered CRM
not pay monthly for SaaS.
I'll show you how AI can save 20+ hours/month in your workflow — with a custom CRM, chatbot, or automation tool built around your exact process. No Salesforce. No Zoho. No monthly lock-in.
// NEURAL ENGINE v2.4 — LEAD SCORING class AiCrmAgent { public function scoreLead(Lead $lead): float { return AI::analyze([ 'emails' => $lead->threads(), 'intent' => $lead->signals(), ])->score(); } }
AI Stack & Technologies
AI Services Tailored to Your Business
Stop paying monthly SaaS fees for tools that don't fit. I build custom AI systems you own — no subscriptions, no per-seat pricing, no limits.
AI CRM Development
- Custom CRM built around your exact workflows
- AI lead scoring + automated follow-up sequences
- No SaaS dependency — you own it forever
AI Chatbot + RAG Systems
- Trained on your own docs, FAQs & product data
- Deploy on website, WhatsApp or internal tools
- Deflect 60–80% of support tickets automatically
Business Automation (AI + Backend)
- Automate repetitive workflows end-to-end
- Connect APIs with AI-powered decision logic
- Eliminate manual tasks and cut operating costs
SaaS / Internal Tools
- Multi-tenant platforms with role-based access
- Admin dashboards, billing & subscription logic
- Full REST API + payment gateway integration
AI Voice Agent
- AI phone agent handles inbound & outbound calls
- Ultra-realistic voice with ElevenLabs TTS
- Transcribe calls → push data to CRM automatically
AI Document Intelligence
- Extract structured data from PDFs, invoices & contracts
- Auto-classify, summarise, and route documents
- Eliminate hours of manual data entry per week
Predictive Analytics & Forecasting
- Forecast sales, churn, and inventory with ML models
- Train on your historical data — not generic datasets
- Live dashboards with AI-generated recommendations
AI Email & Outreach Automation
- Personalised cold outreach written by AI at scale
- AI follow-up sequences based on recipient behaviour
- Integrate with your CRM for full-funnel visibility
What Kind of Chatbot Can I Build For You?
Every chatbot is trained on your own data — your docs, your products, your workflows. Not a generic off-the-shelf bot.
Sales & Lead Qualification Bot
Engages website visitors 24/7, qualifies leads with smart questions, books calls into your calendar, and scores prospects before they reach your sales team.
Customer Support Assistant
Trained on your docs, FAQs, and past tickets. Resolves 60–80% of queries instantly — escalates complex cases to a human with full context.
Internal Knowledge Assistant
Your team asks questions in plain English — the bot searches your SOPs, wikis, HR policies, and internal docs and gives instant, accurate answers.
E-commerce Product Advisor
Helps shoppers find the right product, compares options, answers stock and shipping queries, and reduces cart abandonment with personalised recommendations.
Appointment & Booking Bot
Guides customers through service selection, checks live availability, books appointments, sends confirmations, and handles reschedules — without human involvement.
Custom Workflow Bot
Built around your specific process — data collection, form automation, API triggers, multi-step decisions, or any workflow your business needs to automate.
Not sure which type fits your business?
Let's talk about your chatbotBeyond Text — What Else I Can Build With AI
Not every AI feature is a chatbot. These capabilities can be added as standalone tools or embedded directly into your CRM, app, or workflow.
Speech to Text
Turn audio & voice into structured data
Convert voice calls, meeting recordings, voice notes, or live microphone input into accurate text — then pass that text into your AI workflow, CRM, or database.
- Transcribe Zoom / Teams calls automatically
- Voice search inside your internal tools
- Auto-fill CRM fields from a spoken note
- Multi-language transcription (90+ languages)
- Speaker diarisation (who said what)
Example use case
Sales team logs a call note by speaking — CRM fields update automatically.
Text to Speech
Give your AI a voice
Convert any text — AI responses, product descriptions, notifications, or documents — into natural-sounding audio. Embed voice into your chatbot, app, or automated workflow.
- Voice responses in your AI chatbot
- Automated voice notifications & alerts
- Audio version of documents or reports
- Custom voice cloning for your brand
- 30+ languages, multiple voice styles
Example use case
Support chatbot reads out answers aloud for accessibility or phone IVR.
AI Image Generation
Create visuals on demand from your data
Generate product images, marketing visuals, banners, avatars, or thumbnails programmatically — triggered by a workflow, user input, or content pipeline.
- Auto-generate blog or social post images
- Product variant visuals from description
- AI avatars or profile images for users
- Custom brand style with LoRA fine-tuning
- Batch generation via API or queue job
Example use case
E-commerce platform auto-generates a lifestyle image for every new product added.
These capabilities can be combined — e.g. a voice-powered CRM that records, transcribes, and generates follow-up emails automatically. Let's scope it →
AI Tools & Platforms I Work With
Every project uses the right tool for the job — from frontier LLMs and vector databases to no-code automations and production infrastructure.
RAG Pipeline Scripts
Python handles document ingestion, chunking, embedding generation, and similarity search — the heavy lifting behind every RAG chatbot.
eg:Ingest 10,000 support docs → chunk → embed → store in Qdrant → query via natural language.
AI Agent Orchestration
Multi-agent workflows where AI agents plan, delegate tasks, use tools, and collaborate — built with CrewAI or LangGraph on top of Python.
eg:Agent 1 researches leads → Agent 2 writes personalised emails → Agent 3 schedules follow-ups.
FastAPI Microservices
Python FastAPI powers standalone AI endpoints that Laravel or any frontend calls — keeping AI logic decoupled from the main application.
eg:Laravel calls /score-lead → Python FastAPI runs GPT-4o chain → returns JSON score + reasoning.
Data Processing & ETL
Pandas, Polars, and custom scripts to clean, transform, and prepare datasets before feeding them into AI models or vector stores.
eg:Pull 5 years of CRM data → clean → normalise → embed product history for recommendation AI.
Model Fine-Tuning & Training
Fine-tune open-weight models (Mistral, Llama) on your domain data using LoRA / QLoRA via Hugging Face Transformers.
eg:Fine-tune Mistral on 3,000 support tickets → deploy locally → zero API cost per query.
Automation & Scheduled Jobs
Python cron scripts and n8n Python nodes that run AI tasks on a schedule — reporting, monitoring, content generation, lead enrichment.
eg:Every morning: pull new leads from HubSpot → score with AI → push hot leads to Slack.
About Me
I'm an AI Developer & System Builder with 8+ years of experience building production-grade AI systems. I specialise in custom CRMs, RAG chatbots, and business automation tools that replace expensive SaaS subscriptions.
I work at the intersection of AI (GPT-4o, Claude, RAG pipelines) and production-grade backend engineering with Laravel & PHP. Every system I build is owned entirely by the client — no monthly licences, no vendor lock-in, no per-seat fees.
Real Problems. Real Results.
Not just code — business outcomes. Here's how I've helped clients solve real problems.
Multi-Tenant SaaS Platform Migration
A growing B2B startup had a single-tenant Laravel app collapsing under 3,000 users — one slow tenant degraded everyone. Manual onboarding took 45 minutes per client.
Rebuilt with multi-tenant row-level isolation using a custom Laravel tenancy layer. Extracted a self-service onboarding flow with automated provisioning.
Onboarding time dropped from 45 min → under 3 minutes. Infrastructure cost cut by 38%. Platform now handles 15,000+ tenants without degradation.
AI Support Chatbot with RAG Pipeline
A SaaS company's support team spent 6+ hours/day answering repetitive questions from the docs. Response time averaged 4 hours, causing churn.
Built a RAG-powered chatbot trained on their documentation, support tickets, and product FAQs. Integrated into their website and Slack workspace.
74% of support tickets deflected automatically. Average response time: instant. Support team now focuses on complex issues only.
Legacy PHP 5.6 → Laravel + PHP 8.x Modernization
A 7-year-old CodeIgniter 2 app on PHP 5.6 — no tests, no CI/CD, 2-hour deployments, and a team afraid to touch the codebase.
Phased migration to Laravel + PHP 8.x. Added Pest test suite covering 85% of critical paths. Set up GitHub Actions CI/CD pipeline.
Deployment time: 2 hours → 9 minutes. Zero critical bugs since go-live. Team velocity tripled in the first sprint.
Latest Articles
Technical tutorials, architecture guides, and developer insights.
How AI is Transforming Businesses: Save Time, Reduce Costs, and Grow Faster
Artificial Intelligence is no longer just a buzzword. Discover how businesses are using AI to automate workflows, reduce operational costs, and improve productivity — and how you can leverage it today.
Laravel AI SDK Advanced: Tools, Structured Output, and Conversational Agents
Go beyond basic prompting with the Laravel AI SDK — build agents that call tools, return typed structured data, remember multi-turn conversations, and run in the background via Laravel queues.
How to Create a Knowledge Base for AI: Complete Setup Guide
A knowledge base is what separates a generic AI chatbot from one that actually knows your product. Learn how to build, structure, and maintain an AI knowledge base that gives accurate, grounded answers.
What Clients Say
"Gurpreet delivered our multi-tenant SaaS platform ahead of schedule and under budget. His Laravel architecture is clean, well-documented, and our DevOps team loves working with it. Highly recommend for any serious SaaS build."
"We hired Gurpreet to integrate an AI chatbot into our support workflow. He built a RAG pipeline that actually understands our product — not just generic answers. Ticket volume dropped by 70% in the first month."
"Our legacy PHP app was a nightmare. Gurpreet migrated it to Laravel + PHP 8.5 without a single day of downtime. He added tests, CI/CD, and the team is now shipping confidently. Best investment we made this year."
Ready to Replace Your SaaS?
Custom AI CRM, chatbot, or automation tool — built for your workflow. Free consultation, no commitment. You own it forever.